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Learning and Development Specialist II

Job Posting - External
Essential Functions
Instructional Design & Development: Performs training needs analysis. Gathers information about needs by collecting data about the learners and/or organizational performance requirements.
Uses a variety of techniques for determining the instructional content of courses, curricula and programs incorporating sound principles of adult learning theory, ensuring that program design accommodates different learning styles.
Creates thorough design documents for classroom, self-paced and blended learning including measurable learning objectives, instructional activities, and other learning tools and resources.
Uses a variety of learning technologies to achieve desired learning outcomes.
Develops instructional materials/assets including participant guides, instructor guides, presentations, skills assessments, and job aids.
Facilitates Learning: Stimulates and sustains learner motivation and engagement by fostering a positive learning climate, establishing relevance of the content, and providing opportunities for learners to participate.
Uses effective questioning skills, using a variety of question types, and directing and redirecting questions that promote learning.
Leverages past experience of learners with effective facilitation skills by drawing upon the knowledge of learners.
Incorporates activities designed to enhance learning such as learning by doing, small group work, and action planning.
Is sensitive to the differences among learners and considers the learner's language, culture and context in the design or delivery of instruction.
Performance Consulting: Partners with business leaders to enhance performance in support of business goals of the organization and the performance needs of employees.
Selects and/or designs appropriate interventions to address performance gaps. Drives conversations to generate effective solutions and partners with other departments/functions on solutions.
Measures the effect of interventions on performance and the achievement of business goals.
Knowledge and Skill:
Excellent one-on-one, group presentation and facilitation skills.
Strong written and verbal communication skills.
Intermediate knowledge of MS Office suite.
Solid knowledge and experience in instructional design.
Strong interpersonal and relationship building skills.
Excellent organization skills, detail oriented with the ability to multitask.
Information search and research skills, analytical and creative problem solving skills, questioning and feedback skills, customer service orientation and commitment to quality, responsibility, high work standards, and initiatives.
Solid project and time management skills.
Some travel may be required.
Education/Experience:
Bachelor's degree required. Master's degree in education, organizational development, instructional design, human performance technology, or related field preferred.
At least 5 years' experience in corporate learning capacity developing, delivering, analyzing, and measuring learning programs.
Experience with Articulate Storyline, Captivate, and Camtasia software strongly desired.
Familiarity with Cornerstone on Demand or other learning management system functionality preferred.



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